We are Cognito Hosting. We are committed to protecting the privacy of our users. When visitors leave comments on Cognito Hosting we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment. Cognito Hosting is NOT responsible for regulating profile pictures which are uploaded to the site.
Media
If you upload media to Cognito Hosting, you should avoid uploading images with embedded location data (EXIF GPS) included or any other personal information. Visitors to the website can download and extract any location data from images on the website. Cognito Hosting is NOT responsible for regulating media which is uploaded to the site.
Cookies
Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology. For further information, visit allaboutcookies.org.
If you leave a comment on Cognito Hosting you may save your name, email address and website in cookies. These cookies are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, Cognito Hosting will send a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, Cognito Hosting will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
How to manage cookies
You can set your browser not to accept cookies, However, in a few cases, some of our website features may not function as a result.
Embedded content from other websites
Articles on Cognito Hosting may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
Payments
Cognito Hosting uses third party payments in order to bill and process any payments and subscriptions made via Cognito Hosting. These parties will request you to disclose sensitive information with them in order to complete purchases and verify purchases. Such third-party payment processing platforms are governed by their own safety standards, policies and terms of use.
Cognito Hosting picks third party payment processing platforms with extreme caution to protect user privacy, Cognito Hosting tries their upmost to stay up to date with their operations and practices. Cognito Hosting urges users to practice online safety measures in order to protect their financial information.
What data does Cognito Hosting collect.
Our Company collects the following data:
Personal identification information (name, email address, addresses, billing information, phone number, orders etc.)
How do we collect your data.
You directly provide Cognito Hosting with most of the data we collect. Cognito Hosting collects data and processes data when you:
Register online or place an order for any of Cognito Hosting products or services.
Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
Use or view Cognito Hosting via your browser’s cookies.
How long does Cognito Hosting retain your data.
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on Cognito Hosting, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
How does Cognito Hosting store your data.
Cognito Hosting securely stores your data with WordPress and WooCommerce in a secure database which is encrypted by a secure password. Cognito Hosting uses a secure HTTPS connection and SSL cert to your client.
Strong encryption is used to ensure your privacy and security. We encrypt (serve over SSL) , data sent to and from https://cognitohosting.org only. We consider strong encryption so important that we do not offer the option to disable it, which would compromise the security of your data on Cognito Hosting. We also 301 redirect all insecure HTTP requests to the secure HTTPS version.
Cognito Hosting runs firewalls and have processes in place to alert us about unauthorized attempts to access Cognito Hosting accounts.
Cognito Hosting is continuously watching web traffic and monitoring suspicious activity. Cognito Hosting also has security measures in place to help protect against distributed denial of service (DDoS) attacks.
Please bear in mind that if you wish to attempt to test Cognito Hosting security measures on your own, we do not allow for any whitelisting. Cognito Hosting would request this activity not to be tested as our system has no way of ensuring you are not malicious in nature, your IP address may be Temporarily OR Permanently blocked.
Cognito Hosting backs up site data on a regular basis, in the event that data loss occurs (like power supply failure or a natural disaster, for example) we can recover it.
WordPress uses the wp_users table to store user data in its database. Only the most basic user information is stored here. This includes the username (user_login), password (user_pass), and email (user_email) of the users.
WooCommerce uses a combination of both WordPress database tables and its own custom tables to store its data. However, WooCommerce doesn’t have a dedicated table to store the customer data. The customer data is stored in different database tables, which sometimes might make retrieval of this data challenging. By design, a Cognito Hosting customer credit card number and security code are never stored on Cognito Hosting. The payment gateway gives this sensitive information directly to the payment processor. We designed our payment gateway to ensure credit card data never enters or passes through Cognito Hosting databases.
Who does Cognito Hosting share your data with.
Cognito Hosting does not share any personal info with Third parties unless strictly required for Cognito Hosting to function (eg. PayPal payment confirmation, e-mail addresses to send purchase orders, etc.).
If you request a password reset, your IP address will be included in the reset email.
Where does Cognito Hosting send your data.
Visitor comments may be checked through an automated spam detection service.
Comments can be manually viewed and removed by administrators at their own discretion.
What rights do you have over your data.
You have the right to request Cognito Hosting for copies of your personal data.
You have the right to request that Cognito Hosting correct any information you believe is inaccurate. You also have the right to request Cognito Hosting to complete the information you believe is incomplete.
You have the right to request that Cognito Hosting erase your personal data, under certain conditions.
You have the right to request that Cognito Hosting transfer the data that we have collected to another organization, or directly to you.
If you have an account on Cognito Hosting, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us.
You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
If you make a request, Cognito Hosting has one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: admin@cognitohosting,org
Contacting us
If you have any questions about Cognito Hosting’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
